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E is for e.starbucks.com – or Epic Fail, Depending on How You Look at It

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Remember a little while ago, I mentioned the end of my love affair with Starbucks over a little heartbreak we like to call “hacking”?  Someone got into my Starbucks account and began charging Starbucks gift cards to the tune of $100 a pop.  Not that I can blame them, of course, as I myself suffer from an addiction, but as bad as I think I am, I’m not turning tricks on a street corner in exchange for sugar free cinnamon dolce lattes.  Nor am I hacking accounts to get my fix.

We were compensated for our inconvenience in the amount of a $25 Starbucks gift card- and although I don’t know the going rate for hours on the phone with our credit card companies and Starbucks themselves,  $25 seemed like a nice gesture, and we bought back into the security of our card, with the one added security feature on our part that we didn’t reload the card ourselves using the iPhone app, we instead gave the money and a physical card to a barista to reload at the register.

SBUX

Epic Fail.

Part 2 of the hacking was detected Thursday night, when we were charged multiple Starbucks charges of $50 each for the purchase of e-gifts.  Jim got on the phone immediately, Starbucks offered another bit of compensation for the inconvenience, and the world continues to revolve, with the one big exception that we are now never going to use our Starbucks iPhone app again.

This comes just as I get an email from “e.starbucks.com” offering me a bonus – if I click the link to reload my Starbucks card using my VISA, they will give me an extra $5 if I load $10 and an extra $20 if I load $40.  I would not have thought twice about doing it before, but if I try to go to e.starbucks.com, it comes up as an invalid address.

Things that make you go hmmmmm…..